STANDARD TERMS AND CONDITIONS OF MOTOEBIKES LTD FOR THE SUPPLY OF PARTS & ACCESSORIES TO CONSUMERS

These terms and conditions are effective from 1^st August 2024 until further notice and shall replace all previous versions.

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STANDARD TERMS AND CONDITIONS OF MOTOEBIKES LTD FOR THE SUPPLY OF PARTS & ACCESSORIES TO CONSUMERS

1.INTERPRETATION

1.1 The definitions and rules of interpretation in this condition apply in these conditions.

Business Day: Monday – Saturday (inclusive), but excluding any day which is a public holiday in England and Wales;

Buyer: the person, firm or company who purchases the Goods from MotoEbikes.

Contact Address: MotoEbikes Ltd, Unit H, Perram Works, Merrow Lane, Guildford, Surrey GU4 7BN or email address: info@MotoEbikes.com

Excluded Parts: those parts not covered by the warranty in clause 9 and which are set out on the Website under “terms and conditions” at the date of the relevant Contract;

MotoEbikes: MotoEbikes Limited (company number 12907454);

Cancellation Fee: a cancellation fee of £80 or 30% of the Contract price (whichever is the greater);

Contract: any contract between MotoEbikes and the Buyer for the sale and purchase of the Goods, incorporating these conditions;

Delivery Point: the place where delivery of the Goods is to take place under condition 4;

Goods: any goods agreed in the Contract to be supplied to the Buyer by MotoEbikes (including any part or parts of them);

Website: any website owned or used by MotoEbikes in relation to its business.

1.2 A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or reenactment and includes any subordinate legislation for the time being in force made under it.

1.3 Words in the singular include the plural and in the plural include the singular.

1.4 A reference to one gender includes a reference to the other gender.

1.5 Condition headings do not affect the interpretation of these conditions.

1.6 In these conditions references to “in writing” or “written” shall include fax and e-mail.

2.APPLICATION OF TERMS

2.1 Subject to any variation under condition 2.3 the Contract shall be on these conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).

2.2 No terms or conditions endorsed on, delivered with or contained in the Buyer’s purchase order, confirmation of order, specification or other document shall form part of the Contract simply as a result of such document being referred to in the Contract.

2.3 These conditions apply to all MotoEbikes sales and any variation to these conditions and any representations about the Goods shall have no effect unless expressly agreed in writing and signed by any director of MotoEbikes

The Buyer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of MotoEbikes which is not set out in the contract. Nothing in this condition shall exclude or limit MotoEbikes liability for fraudulent misrepresentation.

2.4 Each order or acceptance of a quotation for Goods by the Buyer from MotoEbikes shall be deemed to be an offer by the Buyer to buy Goods subject to these conditions.

2.5 No order placed by the Buyer shall be deemed to be accepted by MotoEbikes until a written acknowledgement of order is issued by MotoEbikes or (if earlier) MotoEbikes delivers the Goods to the Buyer.

2.6 The Buyer shall ensure that the terms of its order and any applicable specification are complete and accurate.

3.DESCRIPTION

3.1 The quantity and description of the Goods shall be as set out in MotoEbikes acknowledgement of order.

3.2 All samples, drawings, descriptive matter, specifications and advertising issued by MotoEbikes and any descriptions or illustrations contained in MotoEbikes catalogues, brochures or Website are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract and this is not a sale by sample.

3.3 In the event that the Buyer does not specify the colour of the Goods in writing, MotoEbikes shall be entitled to send the Buyer Goods of any colour without notifying the Buyer. In the event that the Buyer does specify a colour in writing, MotoEbikes reserve the right to supply an alternative colour without notifying the Buyer should the Buyer’s chosen colour be unavailable. The Buyer acknowledges and accepts that the colour of the Goods may differ from those on MotoEbikes catalogues, brochures or Website due to the printing of such catalogues and brochures or if shown on the Website the Buyer’s own computer visual settings and hardware.

4.DELIVERY

4.1 Unless otherwise agreed by the parties, delivery of the Goods shall take place at such address as is specified by the Buyer.

4.2 Subject to clause 4.3, if the parties agree that the Delivery Point is to be the Contact Address, the Buyer shall take delivery of the Goods at such time and on such date as is agreed between the parties (the “Agreed Collection Date”). If the Buyer fails to collect the Goods on the Agreed Collection Date, MotoEbikes shall be entitled to cancel the order at any time during a period of five Business Days commencing the day after the Agreed Collection Date and ending at 3.00 pm on the fifth Business Day of such period (the “Collection Period”). If the Buyer fails to collect the Goods during the Collection Period the order shall be cancelled, the Contract will be terminated and the Buyer shall pay the Cancellation Fee within seven Business Days of the expiry of the Collection Period.

4.3 If the parties agree that the Delivery Point is to be the Contact Address and MotoEbikes has specifically ordered the Goods from one of its suppliers, should the Buyer fail to collect the Goods on the Agreed Collection Date, MotoEbikes may store the Goods until re-delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, storage, insurance and any other costs related to the re-delivery). For the avoidance of doubt, in these circumstances, the order shall not be cancelled and the Contract shall not be terminated.

4.4 Delivery of the Goods will be made as soon as possible after a Contract has been agreed and in any event in the case of delivery within the United Kingdom within seven Business Days of despatch.

4.5 If the Contract is agreed before 2.00 pm on a particular Business Day MotoEbikes will usually despatch the Goods on the same day (subject, amongst other things, to the Goods ordered being in stock and in the status that is specified by the Buyer in the Contract).

4.6 Delivery will usually take place at any time between 8.00 am and 8.00 pm on the date of delivery.

4.7 Any dates and times specified by MotoEbikes for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice.

4.8 Subject to the other provisions of these conditions MotoEbikes shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by MotoEbikes negligence), nor shall any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days.

4.9 MotoEbikes will be entitled to deliver the Goods to any person who is present at the Delivery Point who signs a receipt for the Goods.

4.10 If for any reason the Buyer fails to accept delivery (including but not limited to where the Buyer rejects delivery for any reason) of any of the Goods when they are ready for delivery, or MotoEbikes is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions or documents:

(a) risk in the Goods shall pass to the Buyer (including for loss or damage caused by MotoEbikes negligence);

(b) The Goods shall be deemed to have been delivered;

4.11 The Buyer shall provide at the Delivery Point and at its expense adequate and appropriate equipment and manual labour for loading and unloading the Goods.

4.12 MotoEbikes may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the Contract.

4.13 Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment shall entitle the Buyer to repudiate or cancel any other Contract or instalment.

4.14 If upon delivery the Goods are damaged the Buyer shall, where the damage is apparent, state upon any receipt for the Goods presented to him, that the Goods are damaged.

4.15 If upon delivery the Goods are damaged, or there is a shortage in respect of the Goods or the Goods are not those ordered, or any part(s) are missing, the Buyer shall sign any delivery acceptance notice accordingly and notify MotoEbikes in writing within twenty-four hours of delivery. After such notification the parties shall use reasonable endeavours to seek and agree a resolution to the problem within fourteen Business Days of such notification. If the parties are unable to reach agreement within such period the Contract will be deemed to be terminated, the Buyer shall return the Goods, in the same condition as they were delivered, to MotoEbikes within seven Business Days of such failure to reach agreement and MotoEbikes shall refund the Contract price within thirty days of receiving the returned Goods.

4.16 Clause 4.15 shall not apply if:

(a) the Buyer makes further use of the Goods after becoming aware of the defect; or

(b) if the Goods are collected by the Buyer or any representative of the Buyer from MotoEbikes or any premises that are specified by MotoEbikes.

4.17 The buyer has a right to cancel this contract without giving any reason, at any time up to 7 working days after the buyer receives the goods provided that the goods are unused, unopened, undamaged and in a perfect resalable condition. To cancel, please contact MotoEbikes by letter, fax or e-mail. We will refund the money (excluding delivery).

STANDARD TERMS AND CONDITIONS OF MOTOEBIKES LTD FOR THE SUPPLY OF GOODS TO CONSUMERS

These terms and conditions are effective from 3rd October 2018 until further notice and shall replace all previous versions.

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STANDARD TERMS AND CONDITIONS OF MOTOEBIKES LTD FOR THE SUPPLY OF GOODS TO CONSUMERS

charges and any other irreversible cost) within 30 days from the date on which we receive the returned goods. The buyer is responsible for the cost of returning the goods to MotoEbikes. The buyer should ensure that they take out sufficient insurance against loss or damage in transit. If the goods are not returned in the condition in which they were delivered, MotoEbikes will be entitled to claim compensation from the buyer, for the reduction in value.

This clause shall not apply if the goods are specifically ordered and/or processed for the buyer, or if the buyer collects the goods, has seen the goods or has the chance to examine the goods in store, or if a road legal vehicle has already began the registration process with the DVLA.

5.NON-DELIVERY

5.1 The quantity of any consignment of Goods as recorded by MotoEbikes upon despatch from MotoEbikes place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.

5.2 MotoEbikes shall not be liable for any non-delivery of Goods (even if caused by MotoEbikes negligence) unless the Buyer gives written notice to MotoEbikes of the non-delivery within seven days of the date when the Goods would in the ordinary course of events have been received. If such notification is received, MotoEbikes shall replace the Goods or refund the Contract price paid within ten Business Days of receipt of such notification.

5.3 Any liability of MotoEbikes for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods.

6.RISK/TITLE

6.1 The Goods are at the risk of the Buyer from the time of delivery when Buyer should make its own arrangements for insurance.

6.2 Ownership of the Goods shall not pass to the Buyer until MotoEbikes has received in full (cleared funds) all sums due to it in respect of:

(a) the Goods; and

(b) all other sums which are or which become due to MotoEbikes from the Buyer on any account.

6.3 MotoEbikes does not accept payment in cash or cheque.

7.PRICE

7.1 Unless otherwise agreed by MotoEbikes in writing, the price for the Goods shall be the price set out in MotoEbikes price list published on the date of delivery or deemed delivery.

7.2 The price for the Goods shall be exclusive of any value added tax and all costs or charges in relation to packaging, loading, unloading, carriage and insurance, all of which amounts the Buyer shall pay in addition when it is due to pay for the Goods.

8.PAYMENT

8.1 Unless otherwise agreed by MotoEbikes and subject to condition 8.4, payment of the price for the Goods is due in pounds sterling prior to the delivery of the Goods by MotoEbikes.

8.2 Time for payment shall be of the essence.

8.3 No payment shall be deemed to have been received until Llexeter has received cleared funds.

8.4 All payments payable to MotoEbikes under the Contract shall become due immediately on its termination despite any other provision.

8.5 The Buyer shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by MotoEbikes to the Buyer.

8.6 If the Buyer fails to pay MotoEbikes any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to MotoEbikes on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of HSBC Bank plc, accruing on a daily basis until payment is made, whether before or after any judgment.

8.7 MotoEbikes reserves the right to engage a third party (including but not limited to a debt collection agency or firm of solicitors) to recover any costs, expenses or fees owed by the Buyer to MotoEbikes under the terms of this agreement and the Buyer shall be liable for the costs, expenses or fees of such third party (and the cost of MotoEbikes in assisting such third party) on a full indemnity basis.

9.QUALITY

9.1 Where MotoEbikes is not the manufacturer of the Goods, MotoEbikes shall endeavour to transfer to the Buyer the benefit of any warranty or guarantee given to MotoEbikes

9.2 Unless otherwise agreed, MotoEbikes warrants that (subject to the other provisions of these conditions) upon delivery, the Goods shall be of satisfactory quality within the meaning of the Consumer rights Act 2015

9.3 MotoEbikes shall not be liable for a breach of the warranty in condition 9.2 unless:

(a) the Buyer gives written notice of the defect to MotoEbikes as soon as reasonably practicable after becoming aware of the defect, and, if the defect is as a result of damage in transit by the carrier, within twenty-four hours of the time when the Buyer discovers or ought to have discovered the defect; and

(b) MotoEbikes is given a reasonable opportunity after receiving the notice of examining such Goods and the Buyer (if asked to do so by MotoEbikes) returns such Goods to MotoEbikes place of business at the Buyer’s cost (unless, after examining the Goods, MotoEbikes accept that the defect is not the fault of the Buyer in which case MotoEbikes shall bear the cost) for the examination to take place there.

9.4 MotoEbikes shall not be liable for a breach of the warranty in condition

9.2 if:

(a) the Buyer makes any further use of such Goods after becoming aware of the defect; or

(b) the defect arises because the Buyer failed to follow MotoEbikes oral or written instructions as to the storage, use or maintenance of the Goods or (if there are none) good trade practice; or

(c) the Buyer or a third party alters or repairs such Goods without the written consent of MotoEbikes; or

(d) the Buyer has sold the Goods to a third party purchaser; or

(e) the relevant parts are Excluded Parts.

9.5 Subject to condition 9.3 and condition 9.4, if any of the Goods do not conform with the warranty in condition 9.2 MotoEbikes shall at its option repair within seven Business Days or replace such Goods (or the defective part) and return the Goods (or the defective part) to the Buyer at the Buyer’s cost (unless, after examining the Goods, MotoEbikes accept that the defect is not the fault of the Buyer in which case MotoEbikes shall bear the cost) or refund the price of such Goods or issue a credit note at the pro rata Contract rate provided that, if MotoEbikes so requests, the Buyer shall, at the Buyer’s expense, return the Goods or the part of such Goods which is defective to MotoEbikes

9.6 If MotoEbikes complies with condition 9.5 it shall have no further liability for a breach of the warranty in condition 9.2 in respect of such Goods.

9.7 Any Goods replaced shall be guaranteed on these terms for the unexpired portion of the warranty period of the original purchase.

10.LIMITATION OF LIABILITY

10.1 Nothing in these conditions shall affect the buyer’s statutory rights.

10.2 Subject to condition 4, condition 5 and condition 9, the following provisions set out the entire financial liability of MotoEbikes (including any liability for the acts or omissions of its employees, agents and subcontractors) to the Buyer in respect of:

(a) any breach of these conditions;

(b) any use made or resale by the Buyer of any of the Goods, or of any product incorporating any of the Goods; and

(c) any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.

10.3 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied within the Consumer Rights Act 2015) are, to the fullest extent permitted by law, excluded from the Contract.

10.4 Nothing in these conditions excludes or limits the liability of MotoEbikes:

(a) for death or personal injury caused by MotoEbikes negligence; or

(b) under section 2(3), Consumer Protection Act 1987; or

(c) for any matter which it would be illegal for MotoEbikes to exclude or attempt to exclude its liability; or

(d) for fraud or fraudulent misrepresentation.

10.5 Subject to condition 10.3 and condition 10.4:

(a) MotoEbikes total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the Contract price; and

(b) MotoEbikes shall not be liable to the Buyer for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.

11.ASSIGNMENT

11.1 MotoEbikes may assign the Contract or any part of it to any person, firm or company.

11.2 The Buyer shall not be entitled to assign the Contract or any part of it (including, without limitation, the benefit of any warranty) without the prior written consent of MotoEbikes.

12.FORCE MAJEURE

MotoEbikes reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of MotoEbikes including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, provided that, if the event in question continues for a continuous period in excess of

STANDARD TERMS AND CONDITIONS OF LLEXETER LTD FOR THE SUPPLY OF GOODS TO CONSUMERS

These terms and conditions are effective from 3rd October 2018 until further notice and shall replace all previous versions.

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STANDARD TERMS AND CONDITIONS OF MOTOEBIKES LTD FOR THE SUPPLY OF GOODS TO CONSUMERS

180 days, the Buyer shall be entitled to give notice in writing to MotoEbikes to terminate the Contract.

13 GENERAL

13.1 Each right or remedy of MotoEbikes under the Contract is without prejudice to any other right or remedy of MotoEbikes whether under the Contract or not.

13.2 If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

13.3 Failure or delay by MotoEbikes in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Contract.

13.4 Any waiver by MotoEbikes of any breach of, or any default under, any provision of the Contract by the Buyer shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.

13.5 The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

13.6 The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

14.COMMUNICATIONS

14.1 All communications between the parties about the Contract shall be in writing and delivered by hand or sent by pre-paid registered or recorded

post or sent by fax or Email:

(a) (in case of communications to MotoEbikes) to its Contact Address or such changed address as shall be notified to the Buyer by MotoEbikes; or

(b) (in the case of the communications to the Buyer) to the registered office or the trading address (at the sole discretion of MotoEbikes) of the addressee (if it is a company) or (in any other case) to any address of the Buyer set out in any document which forms part of the Contract or such other address as shall be notified to MotoEbikes by the Buyer.

14.2 Communications shall be deemed to have been received:

(a) if sent by pre-paid recorded or registered post, two days (excluding Saturdays, Sundays and bank and public holidays) after posting (exclusive of the day of posting); or

(b) if delivered by hand, on the day of delivery; or

(c) if sent by fax or email on a Business Day which is Monday – Friday

(inclusive) between 10.00 am and 4.00 pm, at the time of transmission and otherwise on the next Business Day.

14.3 Communications addressed to MotoEbikes shall be marked for the attention of the Managing Director.