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Privacy Policy

MotoEbikes’ Privacy Policy

This document elaborates on how https://motoebikes.com (also referred to as MotoEbikes, we, our or us) collects, uses, retains and shares the information of our potential, present or past customers and general visitors. It is recommended that you read this document thoroughly prior to utilising our website’s services.

We may also make necessary amendments to this document. Hence, you should visit this page regularly to stay up-to-date with any such changes.

Your Consent

If you are using our website, i.e. https://motoebikes.com/, as a visitor or potential or past customer, you hereby give your consent to our privacy policy.

1. Why Do We Collect Data

We collect the data of our visitors and customers to:

  • Make contact with them
  • Provide our services to them
  • Resolve any conflicts and disputes
  • Maintain our records as per law

It is to clarify that retained data is removed systematically after a period of time or whenever it becomes of no use to us.

2. What Data Do We Collect?

We may collect any information that is necessary to establish a connection with our current, prospective or past customers. This may include your Personally Identifiable Information (PII) and other relevant information, such as:

  • Name
  • Address
  • Email
  • Phone number
  • Cookie information

3. What Data is Stored in Our Server Logs?

We store the following information in our server logs:

  • Your IP Address
  • Your ISP information
  • The URLs that you visited
  • Your Browser and OS information
  • Date and time of your visit

4. Our Data Security

MotoEbikes has taken sufficient precautions to ensure the safety of your data. Such as:

  • We use SSL encryption for data safety.
  • We utilise robust firewalls.
  • Access to information is secured through password/secure keys.

5. Our Data Sharing Policy

MotoEbikes may be required to partner up with third parties and acquire their services in order to improve our website’s flow and service quality. We make sure that these third parties are trustworthy service providers and can analyse the data on our behalf.

Moreover, this usage and sharing of your data will be carried out as per data protection laws and in times of need only. Your information may be used for:

  • Database management
  • Maintenance services
  • Data storage
  • Web analytics

Furthermore, some specific circumstances may require us to share your information with other parties as well, such as:

  • Law enforcement agencies
  • Courts or their specified representatives
  • Accountants, legal advisors or auditors
  • Business partners
  • Insurance firms

6. Social Media Websites

We use social media website buttons on our website with an embedded code that will redirect you to our social media page or account whatsoever.

This is to clarify that the embedded code is provided by that particular social media website, and we do not have any control whatsoever over how they use your data once you are redirected to their website.

Furthermore, we do not have any kind of access and control over their data and are, therefore, fully indemnified and not liable for their use of your information.

7. Our Legal Obligations

As per the Data Protection Act (DPA) 2018, we are obliged to:

  • Use your personal information for specified purposes only.
  • Maintain fairness and transparency while using your information.
  • Not retain your data for longer than a specified period or as required by the law.
  • Ensure the safe handling of your data.

8. Contact Us

If you have any questions regarding this policy or our services, you can contact us by sending an email to info@motoebikes.com.