The use of the website is subject to the following terms of use: The website is operated by Motoebikes Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Motoebikes Ltd. Motoebikes Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time.
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
We have made every effort to display as accurately as possible the colours and images of our products that appear in our shop. We cannot guarantee that your screen display will be accurate.
Your use of any information or products from this website or in-store is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. By agreeing to these Terms of Service, you represent that you are at least 18 years old and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
This website contains material which is owned by or licensed by us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. All trademarks reproduced in this website, which are not the property of Motoebikes Ltd, are acknowledged on our website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Occasionally, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s), and we have no responsibility for the content of the linked website(s). You may not create a link to this website from another website without Motoebikes Ltd’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland, and Wales. We reserve the right to refuse service to anyone for any reason at any time.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address or phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our shop. You agree to promptly update your account information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Please see our Returns Policy.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Your submission of personal information through our shop is governed by our Privacy Policy at the footer of our website.
Motoebikes Ltd Warranty Terms and Conditions
Goods sold are not refundable if used. Returns are accepted within 14 days of purchase and must be returned in exactly the same packaging, unopened and unused. Refunds will be issued once Motoebikes Ltd has inspected the product and packaging. Please refer to our Returns Policy at the footer of our website.
Warranties for Motoebikes Ltd Off Road bikes are 12 months beginning on the date of purchase of the product. The warranty components include: Hub Motor, Battery, Controller, Throttle and Battery Indicator Unit, Charger Unit, and all Wiring Components. Any products returned to Motoebikes Ltd for warranty claims must be packaged in the original packaging they arrived in. Motoebikes Ltd is not liable for damage to products in transport from the customer to Motoebikes Ltd. Repaired products will be warranted for the balance of the original period.
Exclusions:
Consumables such as fuses, brake pads, brake callipers, braking discs, tyres, tubes, brake cables, bearings, etc.
Any upgrades on the bike such as the motor and controller will take the bike out of warranty.
Defects associated with commercial use.
Defects or damages from accidents, improper use and storage, abnormal conditions, exposure to moisture or dampness, unauthorised modifications or repairs, or other acts which are not the fault of Motoebikes Ltd.
Manufacturer’s Warranty Terms and Conditions
This refers to items sold by Motoebikes Ltd that the manufacturers supply the warranty for. Although in many cases Motoebikes Ltd can help with the process, warranty issues and claims for these items will be serviced by the manufacturer, so no liability for warranty defects is with Motoebikes Ltd.
Disclaimer
Many of these products are extremely powerful and therefore can be very dangerous if ridden in a reckless or inappropriate manner. We strongly advise you to use the Off Road bikes on private land, where you have the landowner’s permission or designated private Motocross tracks. We also strongly advise riders to always wear a helmet and protective clothing. Although you are riding these bikes at your own risk, please always stay at safe speeds and don’t push them to their limits.
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Sunday 9am-12pm
Motoebikes Ltd is registered in England and Wales under company number: 12907454. Registered Office Address: Unit H Perram Works, Merrow Lane, Guildford, England, GU4 7BN.
Motoebikes Ltd (FRN – 993791) is an Appointed Representative of The Compliance Guys Ltd which is authorised and regulated by the Financial Conduct Authority (FRN – 941360). We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. (Written Quotation available upon request.) Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow) and this may or may not affect the total amount repayable. The lender will disclose this information before you enter into an agreement which only occurs with your express consent. The lenders we work with could pay commission at different rates and you will be notified of the amount we are paid before completion. All finance is subject to status and income. Terms and conditions apply. Applicants must be 18 years or over. We are only able to offer finance products from these providers. As we are a credit broker and have a commercial relationship with the lender, the introduction we make is not impartial, but we will make introductions in line with your needs, subject to your circumstances.
Motoebikes Ltd are registered with the Information Commissioner’s Office under registration number ZB530895.